This study measures the digital competence required by the fourth industrial revolution era and intends to disclose the correlation of such competence and the use of library programs and services. For this, a survey targeting the citizens was conducted. As a result, library service had critical influence on hardware ability and knowledge, software ability and knowledge, network ability and knowledge, and Internet ability and knowledge. The service provided at the library also had influence on computer and economic life, social development and issue, attitude toward computer, as well as ethical aspect. The implication found from such study results is that the citizens’ digital competence could grow with heightened quality and quantity of library services. As mentioned above, various cultural and educational programs including mutual loan service and e-book service contribute to the improvement of the citizens’ computer application, formation of positive attitude to society, and ethical awareness, as to which the nation and library should make careful development of service and program, notwithstanding investment budget in consideration of such correlation. Likewise, higher library visit rate represented high participation rate in various offline services offered by the library just as well as other online services, which can be used at the comfort of one’s home. The respective study results indicate that it is an utmost importance to seek plans to attract users to come to the library. It is critical to expand the role of library by continuously identifying people’s needs and desire for the library’s role and function, and to provide appropriate space and instrument for them to have various community activities at the library.

这项研究衡量了第四次工业革命时代所需的数字能力，并试图揭示这种能力与图书馆程序和服务的使用之间的关系。为此，针对公民进行了一项调查。结果，图书馆服务对硬件能力和知识，软件能力和知识，网络能力和知识以及互联网能力和知识具有至关重要的影响。图书馆提供的服务还影响到计算机和经济生活，社会发展和问题，对计算机的态度以及道德方面。这些研究结果表明，随着图书馆服务质量和数量的提高，公民的数字能力可能会提高。正如刚才提到的，包括相互借阅服务和电子书服务在内的各种文化和教育计划有助于改善公民的计算机应用，形成对社会的积极态度以及道德意识，国家和图书馆应在此方面认真发展服务和尽管投资预算考虑了这种相关性。同样，较高的图书馆访问率表示图书馆提供的各种离线服务以及其他在线服务的参与率很高，这些在线服务可以在家中舒适地使用。各自的研究结果表明，寻求吸引用户进入图书馆的计划至关重要。通过不断确定人们的需求和对图书馆角色和功能的需求，扩大图书馆的作用至关重要，