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Assessing collaborative planning and the added value of planning support apps in The Netherlands
Environment and Planning B: Urban Analytics and City Science ( IF 3.511 ) Pub Date : 2021-04-22 , DOI: 10.1177/23998083211009239
Yanliu Lin 1 , Kasper Benneker 2
Affiliation  

Although a growing body of literature has examined a variety of planning support systems, few studies have been conducted to understand emerging planning support apps for mobile participation and its impact on collaborative planning. This research develops a conceptual framework for assessing different phases of collaborative planning processes and the added value of planning support apps in stakeholder interaction and management. The case studies include four Dutch regeneration projects, which are ongoing pilot projects of the new Environment and Planning Act and supported by a variety of planning support apps. The data for each case study were collected from multiple sources, including policy documents, interviews with stakeholders and online information. The results show that the apps support to engage many participants, provide real-time communication and facilitate effective interactions between the stakeholder managers and local residents. However, their performance is largely dependent on the user-friendliness of the system. Besides, a good consensus building process in the planning phase has a positive effect on stakeholder management and the performance of the apps in the execution phase.



中文翻译:

在荷兰评估协作计划和计划支持应用程序的附加值

尽管越来越多的文献研究了各种计划支持系统,但很少进行研究来了解新兴的计划支持应用程序对移动参与及其对协作计划的影响。这项研究开发了一个概念框架,用于评估协作计划过程的不同阶段以及计划支持应用程序在利益相关者交互和管理中的附加值。案例研究包括四个荷兰再生项目,这是新《环境与规划法》的持续试点项目,并得到各种规划支持应用程序的支持。每个案例研究的数据均来自多个来源,包括政策文件,与利益相关者的访谈和在线信息。结果表明,这些应用程序支持吸引许多参与者,提供实时通信并促进利益相关者管理者与本地居民之间的有效交互。但是,它们的性能在很大程度上取决于系统的用户友好性。此外,在计划阶段建立良好的共识过程会对利益相关者的管理和执行阶段应用的性能产生积极影响。

更新日期:2021-04-22
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