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Changing Factors of Employee Satisfaction with Working Conditions: An Analysis of the Korean Working Conditions Survey
Safety and Health at Work ( IF 3.5 ) Pub Date : 2021-04-20 , DOI: 10.1016/j.shaw.2021.04.003
Changhun Lee 1 , Sunyoung Park 1
Affiliation  

Background

We hypothesized that the growing demand of Korean workers for work–life balance would change the factors influencing job satisfaction. We sought to verify our hypothesis by conducting a conjoint analysis based on the Korean Working Conditions Survey (KWCS).

Methods

We analyzed the raw data of the KWCS, conducted by the Occupational Safety and Health Research Institute from 2006 to 2017. To complete the analysis, we counted on a conjoint model of analysis, typically used in the analysis of customer satisfaction. The dependent variable was the satisfaction of workers with their working conditions, and the independent variables were the job quality indicators identified by Eurofound.

Results

The factors that have the greatest impact on working conditions satisfaction are summarized as follows: “physical environment” for the first wave, “adverse social behavior” for the second wave, “occupational status” for the third and fourth waves, and “management quality” for the fifth wave. “Earnings” were not a major factor in determining employee job satisfaction, and the relative importance index is decreasing.

Conclusion

According to the results of the analysis of the tendencies of Korean workers, the factors that affect the satisfaction with the working conditions have changed over time. It is crucial to identify factors that affect working conditions to assure the health and productivity of workers. The results of this study demonstrate that policymakers and employers are required to attentively consider human relations and social environment at work to improve working conditions in the future.



中文翻译:

员工对工作条件满意度的变化因素:韩国工作条件调查分析

背景

我们假设韩国工人对工作与生活平衡的日益增长的需求将改变影响工作满意度的因素。我们试图通过基于韩国工作条件调查 (KWCS) 的联合分析来验证我们的假设。

方法

我们分析了职业安全与健康研究所从 2006 年到 2017 年进行的 KWCS 的原始数据。为了完成分析,我们依靠了通常用于客户满意度分析的联合分析模型。因变量是工人对工作条件的满意度,自变量是 Eurofound 确定的工作质量指标。

结果

对工作条件满意度影响最大的因素总结如下:第一波为“物理环境”,第二波为“不良社会行为”,第三波和第四波为“职业状况”,管理质量为”第五波。“收入”不是决定员工工作满意度的主要因素,相对重要性指数正在下降。

结论

根据对韩国工人倾向的分析结果,影响对工作条件满意度的因素随着时间的推移发生了变化。确定影响工作条件的因素以确保工人的健康和生产力至关重要。这项研究的结果表明,政策制定者和雇主需要认真考虑工作中的人际关系和社会环境,以改善未来的工作条件。

更新日期:2021-04-20
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