The smart city is a growing multi-dimensional and systematic urban model that offers smart, technological, and sustainable solutions for urban challenges and is separated into various conceptual main and sub-dimensions. In this paper, the smart city concept is addressed by developing a hybrid methodology consisting of two phases. In the first phase, a qualitative analysis is established to determine the smart city concept. In the second phase, the DEMATEL (Decision Making Trial and Evaluation Laboratory) technique is used to examine smart city focusing on the dimensions derived from the literature in the form of six main and 33 sub-dimensions. Data is collected by contacting ten academia experts through a questionnaire specifically designed; open-ended questions and DEMATEL technique assessments. Results indicated that both phases had different outputs. While technology was highlighted and possible managerial issues emerged in the qualitative section, on the contrary, in the quantitative section, ‘smart people’ has emerged as the most important predictor of the smart city while ‘smart governance’ was the least. By the DEMATEL, not only the most and the least important dimensions within each group revealed but also the causer and receiver effects of each dimension. Further, the results and implications of the study are discussed.

智慧城市是一个不断发展的多维系统的城市模型，可为城市挑战提供智能，技术和可持续的解决方案，并分为各种概念上的主维度和子维度。本文通过开发包含两个阶段的混合方法论来解决智慧城市的概念。在第一阶段，建立定性分析以确定智慧城市的概念。在第二阶段，使用DEMATEL（决策试验和评估实验室）技术检查智慧城市，其重点是从文献中得出的六个主要维度和33个子维度的维度。通过专门设计的调查表与十位学术界专家联系，收集数据；开放式问题和DEMATEL技术评估。结果表明，两个阶段都有不同的输出。在强调技术的同时，在定性部分出现了可能的管理问题，相反，在定量部分，“智能人”已成为智能城市的最重要预测指标，而“智能治理”则是最少的指标。通过DEMATEL，不仅揭示了每个组中最重要和最不重要的维度，而且还揭示了每个维度的原因和接收者效应。此外，讨论了该研究的结果和意义。不仅揭示了每个组中最重要和最不重要的维度，而且还揭示了每个维度的原因和接收者效应。此外，讨论了该研究的结果和意义。不仅揭示了每个组中最重要和最不重要的维度，而且还揭示了每个维度的原因和接收者效应。此外，讨论了该研究的结果和意义。