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Improving working conditions in an Iranian hospital: a participatory ergonomics approach
International Journal of Occupational Safety and Ergonomics ( IF 2.665 ) Pub Date : 2021-05-15 , DOI: 10.1080/10803548.2021.1917867
Mehdi Faraji Kujerdi 1 , Hamidreza Mokarami 1 , Vahid Keshtkar 2 , Mansour Ziaei 3 , Peyman Petramfar 2 , Alireza Choobineh 4
Affiliation  

Objectives. The future workshop (FW), as a participatory ergonomics approach, is used to change the actual situation of a system into a preferable one. This study was conducted at a major hospital to identify ergonomic problems and provide appropriate solutions for improving working conditions using the FW technique. Methods. Twenty-five mid-level managers of the hospital participated in a 2-day FW. In the critique phase, the ergonomic problems were thoroughly discussed. After brainstorming followed by structuring and grouping of ideas, 75 ergonomic problems were identified and classified into four groups. Solutions and action plans were proposed to improve working conditions. Results. There were nine problems in the personnel-managerial group. Eighteen action plans were proposed to fix them. Stressful occupational factors were the worst problem in this group. Five problems were characterized in the physical space group and 10 action plans were presented. Seven problems were detected in the equipment group, for which 13 action plans were presented. In the welfare group, six problems and 12 action plans were presented. Conclusion. The results revealed that the FW was an appropriate method to find ergonomic bottlenecks in the hospital and a good basis for devising ergonomic interventions.



中文翻译:

改善伊朗医院的工作条件:参与式人体工程学方法

目标。未来研讨会(FW)作为一种参与式的人体工程学方法,用于将系统的实际情况变为更可取的情况。这项研究是在一家大型医院进行的,目的是识别人体工程学问题并为使用 FW 技术改善工作条件提供适当的解决方案。方法。医院25名中层管理人员参加了为期2天的FW。在评论阶段,对人体工程学问题进行了深入讨论。经过头脑风暴,然后对想法进行结构化和分组,确定了 75 个人体工程学问题并将其分为四组。提出了改善工作条件的解决方案和行动计划。结果。人事管理组有九个问题。提出了 18 项行动计划来解决这些问题。压力性职业因素是该组中最严重的问题。对物理空间组中的五个问题进行了表征,并提出了 10 个行动计划。设备组共发现7个问题,提出了13个行动计划。在福利组,提出了6个问题和12个行动计划。结论。结果表明,FW 是发现医院人体工程学瓶颈的合适方法,也是设计人体工程学干预措施的良好基础。

更新日期:2021-05-15
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