Solvers’ wide and continuous participation is imperative for the sustainable development of online crowdsourcing platforms (OCPs). Prior studies have deeply investigated what and how solvers’ motives and demographics, task attributes, requester attributes, and platform designs influence solvers’ participation. However, to our knowledge, few studies concentrated on what these OCPs do for solvers in practices that are concerned with solvers and thus influence their decision to participate. To fill this gap, this study conducted a content analysis of 25 typical OCPs focusing on problem-solving contests to identify service measures that they presented for solvers. Consequently, 14 major service measures that are related to contest management, solver management, and requester management were identified. Thereafter, we discussed the roles of these service measures in solvers’ participation. They are activating solvers to participate, providing solvers opportunities to participate, and supporting solvers to participate. Our analysis, on the one hand, presents a comprehensive list of service measures for solvers distributed on these OCPs separately and on the other hand aids the OCPs to improve their solver service and for solvers to compare and analyze their preferred OCPs as a reference.

中文翻译：

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众包平台在解决问题竞赛中的作用：对其网站的内容分析

Solvers的广泛而持续的参与对于在线众包平台（OCP）的可持续发展至关重要。先前的研究已经深入研究了求解器的动机和人口统计数据，任务属性，请求者属性以及平台设计对求解器参与的影响以及影响方式。但是，据我们所知，很少有研究集中于这些OCP在与解决者相关的实践中如何影响解决者，从而影响他们的参与决策。为了填补这一空白，本研究对25个典型的OCP进行了内容分析，重点是解决问题的竞赛，以确定它们为解决方案提供的服务措施。因此，确定了与竞赛管理，解决程序管理和请求者管理相关的14种主要服务措施。之后，我们讨论了这些服务措施在求解者参与中的作用。他们正在激活求解器参与，为求解器提供参与的机会，并支持求解器参与。我们的分析一方面提供了针对单独分布在这些OCP上的求解器的服务措施的完整列表，另一方面有助于OCP改善其求解器的服务，并帮助求解器比较和分析其首选的OCP作为参考。