When people seek support in times of distress, receiving high-quality support is critical to personal and relational well-being. A rich body of work has examined support processes, but the role that support-seekers play in eliciting support has received surprisingly limited attention. Yet, theory and research indicate that seekers’ behavior prior to and during support transactions shapes the support they receive. In the present paper, we summarize the literature on support-seeking, describing how particular behaviors that seekers enact (deliberately or incidentally) affect their support receipt. We describe how each behavior facilitates (or hinders) providers’ ability to provide effective support and/or motivates (or demotivates) providers’ support provision efforts, and we consider why some people fail to enact certain support-eliciting behaviors. Finally, we discuss the implications of our facilitate and motivate approach and identify important directions for future research. This work represents a promising springboard for examining a surprisingly underappreciated perspective in support transactions.

中文翻译：

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促进和激励支持：寻求支持者如何影响他们在困境中获得的支持

当人们在遇到困难时寻求支持时，获得高质量的支持对个人和关系福祉至关重要。大量的工作研究了支持过程，但支持寻求者在获得支持方面所扮演的角色却出人意料地受到了有限的关注。然而，理论和研究表明，寻求者在支持交易之前和期间的行为塑造了他们获得的支持。在本文中，我们总结了关于寻求支持的文献，描述了寻求者做出（有意或无意）的特定行为如何影响他们获得支持。我们描述了每种行为如何促进（或阻碍）提供者提供有效支持和/或激励的能力（或削弱）提供者的支持提供努力，我们考虑为什么有些人未能制定某些支持引发的行为。最后，我们讨论了我们的促进和激励方法的含义，并确定了未来研究的重要方向。这项工作代表了一个有希望的跳板，用于检查支持交易中令人惊讶的被低估的观点。