ABSTRACT

This article focuses on journalistic practices and coordination, more specifically how journalists coordinate when producing Online Live Broadcasts (OLB). An analytical framework that lends from the Knowledge-Based View is developed and used to study directives for OLBs, as well as problems solved in critical moments of coordination. The researchers used mixed methods for the study of an online-first news publisher in Sweden that has won international awards for developments in OLBs. The news publisher has developed directions for how four distinct actors participate in OLBs, working from the newsroom, from the field, and from a TV-production studio. These actors have different general- and specialized expertise and are instructed to coordinate via teleconference and Slack. Our analysis identifies four key stages for an OLB: (1) Initiating and committing, (2) Knowledge coordination, (3) Performing the live moment, and (4) Boosting. These stages encompass seven critical moments of coordination, which refer to how problems requiring diverse explicit- and tacit knowledge are solved by the actors participating in the news production process. The seven critical moments of coordination are (1) Observing and initiating, (2) Initiation approved, (3) Mobilizing MoJo, (4) Knowledge-building, (5) Coordinating explicit knowledge, (6) Performing the live moment, and (7) Boosting.

摘要

本文侧重于新闻实践和协调，更具体地说是记者在制作在线直播 (OLB) 时如何协调。开发了基于知识的视图的分析框架，并用于研究 OLB 的指令，以及在关键协调时刻解决的问题。研究人员使用混合方法研究瑞典一家在线优先新闻出版商，该出版商因 OLB 的发展而获得国际奖项。这家新闻出版商已经为四个不同的演员如何参与 OLB 制定了方向，他们在新闻编辑室、现场和电视制作工作室工作。这些参与者具有不同的一般和专业知识，并被指示通过电话会议和 Slack 进行协调。我们的分析确定了 OLB 的四个关键阶段：(1)发起和承诺，(2) 知识协调，(3) 表演现场时刻，以及 (4) Boosting。这些阶段包括七个关键的协调时刻，它们指的是参与新闻制作过程的参与者如何解决需要各种显性和隐性知识的问题。协调的七个关键时刻是 (1)观察和发起，(2)发起批准，(3)动员 MoJo，(4)知识构建，(5)协调显性知识， (6)执行现场时刻，以及 ( 7) 提升。