This study would examine the effect of job rotation on two common forms of hindrance stressors witnessed among tourism and hospitality employees namely role ambiguity and role conflict of employees on employees in hotel. Besides, this study will examine the impact of the mentioned hindrance stressors on several negative outcomes such as job-related anxiety, anger and sabotage behavior. Moreover, this inquiry further examined the mediation effect of hindrances stressor the relationship between job rotation and anger, job-related anxiety and sabotage behaviors. By applying judgmental sampling technique, data were collected from 193 frontline employees working in 17 five and four-star hotels in Tehran. The relationship between study constructs were tested through structural equation modeling. The findings of the study revealed that hindrance stressors mediate the relationship between job rotation, anger, anxiety and service sabotage.

本研究将考察工作轮换对旅游业和酒店业雇员中常见的两种形式的障碍压力源的影响，即雇员的角色歧义和雇员对酒店雇员的角色冲突。此外，本研究还将研究上述障碍压力因素对一些负面结果的影响，例如与工作相关的焦虑，愤怒和破坏行为。此外，该调查进一步考察了障碍压力的中介作用，以及工作轮换与愤怒，与工作相关的焦虑和破坏行为之间的关系。通过运用判断抽样技术，从在德黑兰的17家五星级和四星级酒店工作的193名一线员工收集了数据。研究结构之间的关系通过结构方程模型进行了测试。