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Building digitally-enabled process innovation in the process Industries: A dynamic capabilities approach
Technovation ( IF 12.5 ) Pub Date : 2021-04-07 , DOI: 10.1016/j.technovation.2021.102256
Koteshwar Chirumalla

Digitalization and industry 4.0 technologies promise to provide many novel opportunities and benefits to industrial firms, such as increased product quality, process reliability, and improved flexibility and productivity. Although digitalization shows great potential from a technological perspective, many process industry firms still face challenges in utilizing it for process innovations. Hence, this study aims to understand how process industry firms develop and implement new process innovations today and identify improvement opportunities through the better adoption and implementation of digitalization. The study adopted a multiple case study design in two steel manufacturing firms and developed a framework for building digitally-enabled process innovation using dynamic capabilities. The framework consists of 19 dynamic capabilities in total: 8 related to traditional process innovation and 11 related to digitally enabled process innovation. The study found four key challenges in process innovation (i.e., poor data strategy and readiness, lack of standardisation practices for change, competence and culture gaps, and ad-hoc problem solving) and four key enablers for digitally-enabled process innovation (i.e., infrastructure and methodological definition, preparation for predictive and analytical readiness, proactive management practices, and plan for a digital matureness for each function and department). The study's detailed empirical insights provide new understandings regarding required dynamic capabilities for the smoother transformation of a firm from the traditional process innovation to the digitally enabled process innovation. The dynamic capabilities are limitedly explored in the research of the process industries in the context of process innovation and digitalization. Thus, this study makes essential contributions to the theory of process innovation in process industries and strategic management by providing rich empirical insights from the steel sector.



中文翻译:

在过程工业中建立数字化过程创新:动态能力方法

数字化和工业4.0技术有望为工业公司提供许多新颖的机会和收益,例如提高产品质量,过程可靠性以及提高灵活性和生产率。尽管从技术角度看,数字化显示出巨大的潜力,但是许多过程工业公司在将其用于过程创新方面仍然面临挑战。因此,本研究旨在了解当今过程工业公司如何开发和实施新的过程创新,并通过更好地采用和实施数字化来识别改进机会。这项研究采用了两家钢铁制造公司的多案例研究设计,并开发了一个框架,用于利用动态功能来构建数字化流程创新。该框架总共包含19个动态功能:8个涉及传统流程创新,11个涉及数字化流程创新。该研究发现了流程创新中的四个主要挑战(即数据战略和准备水平低,缺乏针对变更的标准化实践,能力和文化鸿沟以及即席问题解决)和数字化流程创新的四个关键推动因素(即,基础架构和方法定义,预测和分析准备的准备,积极的管理实践以及每个职能和部门的数字化成熟度计划)。该研究的详细经验性见解为企业从传统流程创新向数字化流程创新的平稳过渡提供了所需的动态能力方面的新认识。在过程创新和数字化的背景下,在过程工业的研究中有限地探索了动态能力。因此,本研究通过提供钢铁行业丰富的经验见解,为过程工业和战略管理中的过程创新理论做出了重要贡献。

更新日期:2021-04-08
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