International Journal of Hospitality Management ( IF 11.7 ) Pub Date : 2021-04-01 , DOI: 10.1016/j.ijhm.2021.102931 Thomas A Birtch 1 , Flora F T Chiang 2 , Zhenyao Cai 3, 4 , Jin Wang 5
The hospitality industry is under threat from COVID-19 and the possibility of future crises remains very real. To improve understanding of how such a crisis impacts the attractiveness of pursuing a career in the hospitality industry, this study examines the effects of negative emotions invoked by COVID-19 on hospitality management students’ occupational attitudes. Using a sample of 425 students, we find that in addition to diminishing their occupational identification and in turn, job choice intentions, that the effects of these negative emotions are channeled through three salient motivational pathways, namely self-efficacy, intrinsic and extrinsic motivation, and passion. Thus, the study not only advances theory by providing a more nuanced conceptualization of the effects of negative emotions on occupational attitudes but it identifies important leverage points that can be harnessed to help mitigate the harmful emotional effects of a crisis, such as COVID-19, important and timely contributions that the authors hope will benefit aspiring hospitality industry talent and help restore the attractiveness of careers in the hospitality industry. Future research directions and implications to theory and practice are discussed.
中文翻译:
我是否选择了正确的职业?COVID-19 对酒店管理专业学生职业态度的影响
酒店业正受到 COVID-19 的威胁,未来发生危机的可能性仍然非常大。为了更好地理解这种危机如何影响在酒店业从事职业的吸引力,本研究调查了 COVID-19 引发的负面情绪对酒店管理专业学生职业态度的影响。使用 425 名学生的样本,我们发现除了减少他们的职业认同感,进而减少工作选择意图外,这些负面情绪的影响还通过三个显着的激励途径,即自我效能感、内在和外在动机,和激情。因此,该研究不仅通过对负面情绪对职业态度的影响提供更细致的概念化来推进理论,而且还确定了可以用来帮助减轻危机的有害情绪影响的重要杠杆点,例如 COVID-19,重要和作者希望及时的贡献将使有抱负的酒店业人才受益,并有助于恢复酒店业职业的吸引力。讨论了未来的研究方向以及对理论和实践的影响。