The Ugly Duckling fairy tale tells of an ugly duckling who grows into a beautiful swan. Many companies or plants have action items from many sources that are ugly. They have lingered a long time, they are poorly defined and/or they have little chances of being completed as written. This article explains steps to recognize action items that are ugly and what can be done to bring them to closure before they mature into a Gray Swan, an improbable, but still devastating event.

中文翻译：

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丑小鸭会变成灰天鹅吗？

丑小鸭童话故事讲述了一只丑小鸭变成了一只美丽的天鹅。许多公司或工厂都有来自许多来源的丑陋的行动项目。它们已经徘徊了很长时间，定义不明确和/或几乎没有机会按照书面形式完成。本文解释了识别丑陋的行动项目的步骤，以及如何在它们成熟为灰天鹅之前关闭它们，这是一个不太可能但仍然具有破坏性的事件。