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Motivational configurations of cultural intelligence, social integration, and performance in global virtual teams
Journal of Business Research ( IF 11.3 ) Pub Date : 2021-03-20 , DOI: 10.1016/j.jbusres.2021.03.012
Nicole Franziska Richter , Jonathan Martin , Sofie V. Hansen , Vasyl Taras , Ilan Alon

Global virtual teams (GVTs), electronically connected workgroups of geographically dispersed team members in multinational settings, may suffer from less social integration. However, they may also benefit from an increased ability to process information due to a richer portfolio of ideas and problem-solving approaches that the team’s diversity provides. We propose that the cultural intelligence (CQ) of team members contributes positively to social integration in GVTs and improves performance. Using data from 263 GVTs, we utilized both structural equation modeling and necessary condition analyses to explore the associations between motivational CQ and a team’s social integration and performance. The results identified the must-have (bottlenecks) and should-have (drivers) levels of motivational CQ among team members in GVTs. We contribute to the CQ and GVT literature by linking variation in the team’s CQ levels (team average, lowest, highest, and leader CQ) to its social integration and performance.



中文翻译:

全球虚拟团队中文化情报,社会融合和绩效的动机配置

全球虚拟团队(GVT)是由跨国机构中地理分散的团队成员组成的电子连接工作组,其社交融合程度可能较低。但是,由于团队多样性提供了更丰富的想法和解决问题的方法,他们也可能会受益于处理信息的能力的增强。我们建议团队成员的文化智能(CQ)为GVT中的社会融合做出积极贡献,并提高绩效。利用来自263个GVT的数据,我们同时利用结构方程模型和必要条件分析来探索激励性CQ与团队的社会融合和绩效之间的关联。结果确定了GVT团队成员中动机CQ的必备(瓶颈)和必备(驾驶员)水平。

更新日期:2021-03-21
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