This paper reports on a three-part investigation into people’s perceptions of cybersecurity, based on their lived experiences. We sought thereby to reveal issues located within the Johari grid’s “Blind Spot” quadrant. We utilized research methodologies from both the Arts and Science in order firstly to identify blind spot issues, and secondly to explore their dimensions. Our investigation confirmed a number of aspects that we were indeed aware of, when it came to people’s lived cybersecurity experiences. We also identified one particular blind spot issue: widespread, but not universal, negativity towards cybersecurity. We then carried out an investigation using a recognized methodology from psychology, as a first attempt to assess the nature of this negativity and to get a sense of its roots. What our initial experiment revealed was that scoping cybersecurity-related emotions is nontrivial and will require the formulation of new measurement tools. We conclude by reporting on the challenges, to inform researchers who plan to extend the research reported in this paper.

本文基于人们的生活经历，对人们对网络安全的看法进行了三部分调查。因此，我们试图揭示位于Johari网格的“盲点”象限内的问题。我们首先利用艺术和科学领域的研究方法来确定盲点问题，其次探索其范围。我们的调查证实了当涉及到人们的实际网络安全经验时，我们确实意识到了许多方面。我们还确定了一个特殊的盲点问题：对网络安全的广泛而非普遍的否定性。然后，我们使用心理学上公认的方法进行了调查，这是评估这种消极性质并弄清其根源的首次尝试。我们最初的实验揭示的是，确定与网络安全相关的情绪并不是一件容易的事，并且需要制定新的衡量工具。最后，我们通过报告挑战来告终，以告知打算扩展本文中报道的研究的研究人员。