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Cocreated brand value: theoretical model and propositions
Journal of Brand Management ( IF 4.350 ) Pub Date : 2021-03-25 , DOI: 10.1057/s41262-021-00235-9
Linda D. Hollebeek , Moira K. Clark , Wafa Hammedi , René Arvola

Though ample studies address the cocreation process, scholarly understanding of the outcome of such cocreative processes (i.e. cocreated value) lags behind, particularly with respect to brand-related cocreated value. Based on this gap, we explore S-D logic-informed customer cocreated brand value (CCBV), which reflects a customer’s assessment of the value derived from interactive, joint, or collaborative activities for or with brand-related actors. We also develop a model that identifies the CCBV antecedents of resource integration—which generates resource personalisation and institutionalisation—engagement, and sharing that combine to yield CCBV. In turn, CCBV generates modified tie-strength and modified network cohesion. Drawing on the model, we develop a set of propositions that consolidate CCBV-based insight, followed by an overview of implications that arise from our analyses.



中文翻译:

共同创造的品牌价值:理论模型和主张

尽管有大量研究针对创造过程,但学术界对此类创造过程的结果(即共同创造的价值)的了解仍然落后,尤其是在品牌方面相关的共同创造价值。基于此差距,我们探索了SD逻辑告知的客户共同创造的品牌价值(CCBV),该价值反映了客户对与品牌相关参与者进行互动,联合或协作活动而获得的价值的评估。我们还开发了一个模型,该模型可以识别CCBV资源整合的前因,即产生资源个性化和制度化的参与度和共享度相结合,从而产生CCBV。反过来,CCBV会生成修改后的关联强度和修改后的网络内聚力。利用该模型,我们提出了一组主张,以巩固基于CCBV的见解,然后概述了我们的分析所产生的含义。

更新日期:2021-03-26
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