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Worker Well-Being: What it Is, and how it Should Be Measured
Applied Research in Quality of Life ( IF 3.447 ) Pub Date : 2021-03-26 , DOI: 10.1007/s11482-021-09930-w
Indy Wijngaards , Owen C. King , Martijn J. Burger , Job van Exel

Worker well-being is a hot topic in organizations, consultancy and academia. However, too often, the buzz about worker well-being, enthusiasm for new programs to promote it and interest to research it, have not been accompanied by universal enthusiasm for scientific measurement. Aim to bridge this gap, we address three questions. To address the question ‘What is worker well-being?’, we explain that worker well-being is a multi-facetted concept and that it can be operationalized in a variety of constructs. We propose a four-dimensional taxonomy of worker well-being constructs to illustrate the concept’s complexity and classify ten constructs within this taxonomy. To answer the question ‘How can worker well-being constructs be measured?’, we present two aspects of measures: measure obtrusiveness (i.e., the extent to which obtaining a measure interferes with workers’ experiences) and measure type (i.e., closed question survey, word, behavioral and physiological). We illustrate the diversity of measures across our taxonomy and uncover some hitherto under-appreciated avenues for measuring worker well-being. Finally, we address the question ‘How should a worker well-being measure be selected?’ by discussing conceptual, methodological, practical and ethical considerations when selecting a measure. We summarize these considerations in a short checklist. It is our hope that with this study researchers – working in organizations, in academia or both – will feel more competent to find effective strategies for the measurement worker well-being and eventually make policies and choices with a better understanding of what drives worker well-being.



中文翻译:

工人幸福感:什么是幸福感,以及如何衡量幸福感

工人的福利是组织,咨询和学术界的热门话题。但是,关于工人福祉的嗡嗡声,对促进健康的新计划的热情以及对它的研究兴趣常常没有伴随着对科学测量的普遍热情。为了弥合这一差距,我们提出了三个问题。为了解决“什么是工人福祉?”这个问题,我们解释说工人福祉是一个多方面的概念,可以用多种结构来实现。我们提出了一种工人幸福感构造的三维分类法,以说明该概念的复杂性,并在该分类法中对十种构造进行分类。为了回答“如何衡量工人的幸福感?”这个问题,我们提出了两个方面的衡量标准:衡量强迫性(即,获得度量的程度会干扰工人的经历)和度量类型(即封闭问题调查,单词,行为和生理)。我们说明了整个分类法中各种措施的多样性,并揭示了迄今为止衡量工人福祉的一些未被充分认识的途径。最后,我们解决以下问题:“如何选择工人的福祉措施?” 通过在选择措施时讨论概念,方法,实践和道德方面的考虑。我们在简短的清单中总结了这些注意事项。我们希望,通过这项研究,无论是在组织中,在学术界还是在学术界或两者兼而有之,研究人员都将更有能力为测量工作者的幸福找到有效的策略,并最终制定政策和做出选择,从而更好地了解推动工作者健康的因素,存在。

更新日期:2021-03-26
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