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Social informal learning and the role of learning climate: Toward a better understanding of the social side of learning among consultants
Human Resource Development Quarterly ( IF 3.891 ) Pub Date : 2021-03-25 , DOI: 10.1002/hrdq.21429
Samantha Crans 1 , Veronika Bude 1 , Simon Beausaert 1 , Mien Segers 1
Affiliation  

This research examines the social side of learning among professionals in the fast evolving and knowledge intense field of consultancy. Its first aim is to unravel social informal learning by proposing a new, integrated framework of workplace learning. Its second aim is to explore the role of learning climate for social informal learning behavior among consultants. Our qualitative inquiry using interviews based on the critical incident technique illustrates that consultants engaged in deliberative and reactive learning, thereby indicating a clear intention to learn. The source of learning was often the direct colleagues and direct supervisor, which highlights the relevance of close proximity of other individuals. The consultants mainly learned from others in a passive manner, followed by proactive and collaborative learning. Finally, this study shows that granting professionals responsibility and autonomy in their learning process as well as having a leader who facilitates learning are important elements of a learning climate that enhances social informal learning. We conclude with recommendations for organizations and directions for future research.

中文翻译:

社会非正式学习和学习氛围的作用:更好地理解顾问之间学习的社会方面

本研究考察了快速发展和知识密集型咨询领域的专业人士学习的社会方面。它的第一个目标是通过提出一个新的、综合的工作场所学习框架来解开社会非正式学习。它的第二个目的是探索学习氛围对顾问之间社会非正式学习行为的作用。我们使用基于关键事件技术的访谈进行的定性调查表明,顾问参与了深思熟虑和反应性学习,从而表明了明确的学习意图。学习的来源通常是直接同事和直接主管,这突出了与其他人密切相关的相关性。咨询师以被动学习为主,其次是主动协作学习。最后,这项研究表明,在学习过程中赋予专业人士责任和自主权以及拥有促进学习的领导者是促进社会非正式学习的学习氛围的重要组成部分。最后,我们提出了对组织的建议和未来研究的方向。
更新日期:2021-03-25
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