ABSTRACT

Among the modern digital technologies that are reshaping many aspects of our society, blockchain is one of the most innovative, and this cutting-edge technology has drawn a great deal of public attention. However, little research is available on the actual effect of trust, which is a key core attraction for the blockchain technology. Furthermore, few studies have investigated the relationship between trust and user acceptance. In this paper, we develop a research model based on the technology acceptance model (TAM) and the core features of blockchain technology, and we conduct an empirical study. We collect 254 questionnaires about blockchain applications and analyse the responses with SmartPLS3.0. The results show that constructs such as trust and information quality have positive effects on the users’ behavioural intentions, except in terms of output quality. The findings have both theoretical significance and empirical insights, which will be helpful for the further development of blockchain theory while guiding the operation of relevant enterprises.

摘要

在正在重塑社会各个方面的现代数字技术中，区块链是最具创新性的技术之一，这项尖端技术引起了公众的广泛关注。然而，关于信任的实际效果的研究很少，这是区块链技术的一个关键核心吸引力。此外，很少有研究调查信任与用户接受度之间的关系。在本文中，我们基于技术接受模型（TAM）和区块链技术的核心特征开发了一个研究模型，并进行了实证研究。我们收集了 254 份关于区块链应用的问卷，并使用 SmartPLS3.0 分析了答复。结果表明，信任和信息质量等结构对用户的行为意图有积极的影响，除了在输出质量方面。研究结果具有理论意义和实证意义，将有助于区块链理论的进一步发展，同时指导相关企业的运营。