Learning management system (LMS) is considered as an important means of knowledge acquisition and learning management in the digital era. As users could be seen as the key stakeholders who impact the system’s survival, their attitudes toward system are put in high consideration. The purpose of this study is to explore the factors influencing learner’s satisfaction towards learning management system, specially Blackboard and Edusoft. Blackboard and Edusoft are the two mandatory systems that all students in International University – Vietnam National University HCMC have been using during their college. A quantitative survey is applied to current students at International University to test the influence of 4 factors: Announcement system, Instruction information, Interaction, Technology quality on Learning management system usefulness and the impact of learning management system usefulness on their satisfaction. The findings suggest the significant impact of 5 mentioned factors in learners’ satisfaction including direct and indirect relations. This study also tests the relationship between the interaction provided by learning management tool and students’ satisfaction. For students’ side, they have a chance to raise their voices by ranking the level of which factors make them concern relating to the learning management tools that they have to use day by bay during college. For university’s side, this research contributes to provide information relating to students’ perception which could help the improvement for learning management system afterward.

学习管理系统（LMS）被认为是数字时代知识获取和学习管理的重要手段。由于用户可以被视为影响系统生存的关键利益相关者，因此他们对系统的态度受到高度重视。本研究的目的是探讨影响学习者对学习管理系统，特别是Blackboard和Edusoft的满意度的因素。. Blackboard 和 Edusoft 是国际大学 - 越南国立大学 HCMC 的所有学生在大学期间一直使用的两个强制性系统。对在读国际大学的学生进行定量调查，以测试4个因素的影响：公告系统、教学信息、交互、技术质量对学习管理系统有用性的影响以及学习管理系统有用性对其满意度的影响。研究结果表明，5 个提到的因素对学习者的满意度有显着影响，包括直接和间接关系。本研究还测试了学习管理工具提供的互动与学生满意度之间的关系。对学生来说，他们有机会通过对哪些因素让他们担心与他们在大学期间每天必须使用的学习管理工具相关的级别进行排名来提高他们的声音。对于大学方面，这项研究有助于提供有关学生感知的信息，有助于以后改进学习管理系统。