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Evaluating Public Library Events using a Combination of Methods
Libri ( IF 0.667 ) Pub Date : 2021-03-01 , DOI: 10.1515/libri-2019-0149
Jan Pisanski 1 , Katarina Švab 1
Affiliation  

Public libraries hold an increasing number of events, where they face the very important, but often neglected, challenge of evaluation. This paper presents various studies performed to evaluate events for adults at the largest public library in Slovenia, Mestna knjižnica Ljubljana (Ljubljana City Library). A combination of methods was used: content analysis of library website and promotional brochures, interviews with both attendees and librarians, observation of events and a relatively large survey. Additionally, based on this research, seven personas representing typical user groups of events for adults were developed. While attendees were generally highly satisfied with the existing events, our research found room for improvement, especially regarding planning for particular user groups, scheduling and topical diversity of events and promotion aimed at both existing and potential visitors. Based on this research, Ljubljana City Library prepared guidelines for their future events for adults. Additionally, the general outline of the evaluation should be of benefit to any library regardless of type, size or location.

中文翻译:

结合方法评估公共图书馆活动

公共图书馆举办的活动越来越多,它们面临着非常重要但常常被忽视的评估挑战。本文介绍了在斯洛文尼亚最大的公共图书馆MestnaknjižnicaLjubljana(卢布尔雅那市图书馆)进行的评估成年人事件的各种研究。使用了多种方法:图书馆网站和促销手册的内容分析,与会人员和馆员的访谈,对事件的观察以及相对较大的调查。此外,基于这项研究,开发了代表成人事件的典型用户组的七个角色。尽管与会者普遍对现有活动感到非常满意,但我们的研究发现有改进的余地,尤其是在针对特定用户群体进行计划时,安排针对既有游客和潜在游客的活动和促销活动的主题安排和主题多样性。根据这项研究,卢布尔雅那市图书馆为他们将来的成人活动准备了指南。此外,评估的总体轮廓应对任何图书馆都有利,无论其类型,大小或位置如何。
更新日期:2021-03-16
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