Based on an understanding of automation as various technological and organisational configurations in the making, this article aims to deepen insights into the governance arrangements shaping how automation is being introduced in public transport. Using a qualitative case study, we analyse the introduction of automated shuttle buses in Barkarbystaden, in the north-west of the Stockholm region, Sweden. Participant observation and qualitative interviews have been used to explore the governance arrangement forming automation in this case. We use planning literature on ‘soft spaces’ to discuss how automation emerges in connection to established processes and actors. Our findings show how the governance arrangement in this case transferred existing roles and responsibilities to the collaboration involving driverless shuttles, something which gives the bus operator a new and influential role in smart mobility in public transport. The article concludes with a discussion about the need to think critically about the ways in which roles, relations and responsibilities may be shaped and reshaped in collaborative governance arrangements around smart mobility, and to develop a more clearly articulated policy and planning agenda which clarifies the long-term public vision for automation in infrastructure and transport planning.

基于对自动化作为各种技术和组织配置的理解，本文旨在加深对影响如何在公共交通中引入自动化的治理安排的见解。通过定性案例研究，我们分析了瑞典斯德哥尔摩地区西北部的巴尔卡尔比斯塔登（Barkarbystaden）引入的自动穿梭巴士。在这种情况下，已经使用参与者观察和定性访谈来探索形成自动化的治理安排。我们使用有关“软空间”的规划文献来讨论自动化如何在已建立的过程和参与者之间出现。我们的研究结果表明，在这种情况下，治理安排如何将现有角色和职责转移到涉及无人驾驶班车的协作中，这使公交车运营商在公共交通的智能出行中发挥了新的有影响力的作用。本文最后讨论了需要批判性思考围绕智能出行的协作治理安排中角色，关系和责任的形成和重塑方式，并制定更加清晰明了的政策和计划议程，以阐明长期存在的问题。公众对基础设施和交通规​​划自动化的远景规划。