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Digital well-being in the tourism domain: mapping new roles and responsibilities
Information Technology & Tourism ( IF 6.093 ) Pub Date : 2021-03-15 , DOI: 10.1007/s40558-021-00197-3
Uglješa Stankov , Ulrike Gretzel

Digital well-being has become a popular theme within a public discourse that increasingly attracts consumers, businesses, government institutions and technology providers who all face challenges in their technology-driven existence. However, there have been no attempts to create a comprehensive framework for a general understanding of digital well-being and the new roles and responsibilities that emerge from it in the tourism domain. Thus, this paper looks at understanding digital well-being in general and its concomitant applications in the tourism domain. After mapping characteristic digital well-being approaches and examples, we foresee the need for establishing a digital well-being continuum between everyday life and tourism that rests on three new sets of roles and responsibilities for the tourism domain, grouped around the need for adopting digital well-being philosophy in tourism, setting up new policies, and designing novel services and experiences.



中文翻译:

旅游领域的数字福祉:映射新角色和新职责

数字化福祉已成为公共话题中的一个流行主题,越来越多地吸引着消费者,企业,政府机构和技术提供商,这些人都在以技术为动力的生存中面临挑战。但是,没有尝试建立一个全面的框架来对数字福祉以及由此产生的新角色和职责在旅游领域中进行一般性的理解。因此,本文着眼于一般性地理解数字福祉及其在旅游领域中的伴随应用。在绘制了特色的数字化福祉方法和示例之后,我们预见了在日常生活和旅游业之间建立数字化福祉连续体的必要性,该连续性基于旅游领域的三组新角色和责任,

更新日期:2021-03-15
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