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How to measure and manage the UK Government’s major project portfolio
Measuring Business Excellence Pub Date : 2020-09-18 , DOI: 10.1108/mbe-02-2020-0035
Michael Bourne , David Anker , Glen Chambers , Laszlo Torjai

Purpose

The purpose of this paper is to stimulate changes to the way performance data is used to improve performance taking the government’s use of project data as an example.

Design/methodology/approach

This paper uses systems theory to review the way the government’s major projects portfolio should be analysed.

Findings

This paper concludes that broader engagement in the analytics process should be considered as a way of improving insights and learning from reviews. The paper suggests that report alone has limited value.

Research limitations/implications

By taking a systems approach, this study raises questions about the methods used to manage data analysis and system improvements. Systems thinking is a useful tool to consider applications such as the performance of the government’s project portfolio, but there are many other approaches that can be applied.

Practical implications

This study makes very specific recommendations around the roles and responsibilities of people and teams at different levels in the system. Roles and activities are described together with recommendations about interfering in and overreaching these roles and activities.

Originality/value

This paper synthesises a number of systems approaches together with a view of why “we measure” to create a framework for analysing approaches to performance improvement. The practical application provided here gives insights into how these approaches can be used in real-life contexts.



中文翻译:

如何衡量和管理英国政府的主要项目组合

目的

本文的目的是以政府对项目数据的使用为例,刺激改变绩效数据用于改善绩效的方式。

设计/方法/方法

本文使用系统理论来回顾分析政府重大项目投资组合的方式。

发现

本文的结论是,应将更广泛地参与分析过程视为提高洞察力和从评论中学习的一种方式。该文件表明,仅报告的价值有限。

研究局限/意义

通过采用系统方法,本研究提出了有关用于管理数据分析和系统改进的方法的问题。系统思考是考虑应用程序(例如政府项目组合的绩效)的有用工具,但是还有许多其他方法可以应用。

实际影响

这项研究针对系统中不同级别的人员和团队的角色和职责提出了非常具体的建议。描述了角色和活动以及有关干扰和超越这些角色和活动的建议。

创意/价值

本文综合了许多系统方法,并探讨了为什么我们“测量”以创建用于分析性能改进方法的框架。此处提供的实际应用提供了有关如何在现实生活中使用这些方法的见解。

更新日期:2020-09-18
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