Purpose

The purpose of this paper is to elaborate on the role of a group facilitator when taking a dialogical stance. A special interest is facilitator’s processual responsiveness and its potential for supporting a dialogic approach to process facilitation.

Design/methodology/approach

Theoretically, the article is based on dialogue and dialectic relationship theory. Empirically, it is based on pragmatic analysis of excerpts from audio recordings of a two-day process facilitation with an organizational group called KUDIAS.

Findings

The analysis highlights the importance of processual responsiveness of the facilitator in terms of focused attention to the process as well as to the interpersonal relations between the participants in the process. Being processually responsive, the facilitator supports the process in becoming dialogic toward all participants’ perspectives and in creating a climate characterized by curiosity, wondering, exploration and recognition. However, facilitator’s processual responsiveness also requires the ability to balance the process between support and confrontation.

Originality/value

Processual responsiveness is developed and discussed theoretically as well as empirically.

中文翻译：

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对话促进中的过程响应

目的

本文的目的是阐述在采取对话立场时团体协助者的作用。一个特别的兴趣是促进者的过程响应能力及其在支持对话方法以促进过程的过程中的潜力。

设计/方法/方法

从理论上讲，本文基于对话和辩证关系理论。从经验上讲，它是基于对与一个名为KUDIAS的组织小组进行的为期两天的流程简化的音频记录的摘录进行的实用分析。

发现

该分析突出了促进者对过程的响应能力的重要性，这主要在于关注过程以及过程中参与者之间的人际关系。协调员具有过程响应能力，支持该过程以对话方式针对所有参与者的观点，并营造一种以好奇，好奇，探索和认可为特征的氛围。但是，调解人的过程响应能力还需要能够在支持与对抗之间平衡过程。

创意/价值

过程响应能力在理论上和经验上都得到发展和讨论。