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Analysing human activity development through (work)spaces in a human-centered design project for commercial airline pilots
Journal of Workplace Learning Pub Date : 2020-09-11 , DOI: 10.1108/jwl-02-2020-0022
Edwige Quillerou , Sébastien Boulnois

Purpose

The purpose of this paper conducts a co-design framework, thanks to different kinds of interviews with expert pilots in different space contexts for each stage of the technical development of the system.

Design/methodology/approach

To speak about the question of “spaces” and especially spaces in the design process, this paper is focussed on the transdisciplinary design research for commercial airline pilots. This design research combined a “Human-Centred Design” approach (Boy, 2015) with an occupational psychology, including a “Clinic of Activity” perspective (Kloëtzer et al., 2016). It integrates experts within the research process to design a new technological tool for indicating weather conditions in flight (Boulnois, 2018).

Findings

This study explains how the crossed self-confrontation interview under special space conditions allows dialogue to take place between the designers and the pilots for imagining the future workplace by using an emergent workspace.

Practical implications

The physical, psychological and social “space” conditions were worked on throughout the design process – including during the work analysis and design testing phases – and were revisited.

Originality/value

In this way, the occupational psychologist organised the framework for dialogue about the present situation and future workspaces, to anticipate changes in work organisation, enhance inter-professional collaboration and, finally, increase health and safety benefits for pilots, and potentially other workers, at the same time.



中文翻译:

通过以人为中心的商业航空公司飞行员设计项目中的(工作)空间来分析人类活动的发展

目的

本文的目的是建立一个共同设计的框架,这要归功于在系统技术开发的每个阶段,在不同空间环境下与专家飞行员进行的各种访谈。

设计/方法/方法

为了谈论“空间”的问题,尤其是设计过程中的空间,本文主要针对商业航空公司飞行员的跨学科设计研究。该设计研究将“以人为本的设计”方法(男孩,2015)与职业心理学相结合,包括“活动诊所”的观点(Kloëtzer等人,2016)。它在研究过程中整合了专家,以设计一种新的技术工具来指示飞行中的天气状况(Boulnois,2018年)。

发现

这项研究解释了如何在特殊的空间条件下进行交叉的自我对抗采访,使设计师和飞行员之间能够进行对话,以通过使用紧急工作空间来想象未来的工作空间。

实际影响

在整个设计过程中(包括在工作分析和设计测试阶段中)都对身体,心理和社会“空间”条件进行了处理,并对其进行了重新审查。

创意/价值

通过这种方式,职业心理学家组织了关于当前状况和未来工作空间的对话框架,以预测工作组织的变化,加强专业间的合作,最后为飞行员和潜在的其他工人增加健康和安全利益。同一时间。

更新日期:2020-09-11
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