Purpose

Workforce diversity is widely believed to enhance the knowledge and perspectives of organizations. The purpose of this study is to synthesize the existing diverse literature on workforce diversity and to enlighten the avenues for future research in managing workforce diversity.

Design/methodology/approach

This study performs a comprehensive review of empirical and conceptual studies published on workforce diversity and its outcomes in the top 13 peer-reviewed leading management journals between 1990 and 2019.

Findings

The assessment of diversity literature reported mixed and inconsistent results that are the critical challenges of diversity management. Furthermore, most studies have not individually identified the problems of diversity dimensions. To understand the problems, this study has divided the different dimensions of diversity (e.g. age, gender, race, education, functional background and tenure) and their results, supported by various theories. The findings of this study suggested a different reason for existing conflicts and proposed a future research agenda.

Originality/value

To overcome the challenges of diversity, this study has proposed the future research agenda for future research. to take optimum advantage of workforce diversity, this study contributes a theoretical perspective that enhances the understanding of existing diversity in organizations and develops diverse organizations.

中文翻译：

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劳动力多样性：从文献综述到未来研究议程

目的

人们普遍认为，劳动力多元化可以增强组织的知识和观点。这项研究的目的是综合有关劳动力多样性的现有各种文献，并为将来研究劳动力多样性的方法开辟道路。

设计/方法/方法

这项研究对1990年至2019年间在13篇经过同行评审的领先管理期刊中发表的关于劳动力多样性及其结果的实证研究和概念研究进行了全面回顾。

发现

对多样性文献的评估报告了混杂和不一致的结果，这是多样性管理的关键挑战。此外，大多数研究还没有单独确定多样性方面的问题。为了理解这些问题，本研究在各种理论的支持下，对多样性的不同方面（例如年龄，性别，种族，学历，职能背景和任期）进行了划分。这项研究的发现提出了存在冲突的另一个原因，并提出了未来的研究议程。

创意/价值

为了克服多样性的挑战，本研究提出了未来研究的未来研究议程。为了充分利用劳动力的多样性，本研究提供了一个理论观点，可增进对组织中现有多样性的理解并发展各种组织。