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Family firm employees: identification, stewardship practices and citizenship behaviors
Journal of Family Business Management Pub Date : 2020-08-04 , DOI: 10.1108/jfbm-05-2020-0046
Michele N. Medina-Craven , Danielle Cooper , Christopher Penney , Miguel P. Caldas

Purpose

This paper aims to understand the factors that influence employee organizational identification in family firms, and through identification, the willingness to engage in citizenship behaviors.

Design/methodology/approach

Drawing from the stewardship theory, the authors develop a model to test the relationships between family relatedness and relational identification to the family firm owner, employee-focused stewardship practices, organizational identification and organizational citizenship behaviors. The authors test the hypotheses using regression and the Preacher and Hayes PROCESS macro on a sample of 292 family firm employees.

Findings

The findings suggest that both relational identification with the family firm owner and employee-focused stewardship practices positively influence organizational identification, and that familial ties to the family firm owner can influence relationships with citizenship behaviors for non-family employees.

Originality/value

The authors build on existing literature to investigate how employees identify themselves within a family firm and how stewardship practices from the employee's perspective (rather than managers' or founders' perspectives) can influence organizational identification and citizenship behaviors.



中文翻译:

家族企业员工:身份认同、管理实践和公民行为

目的

本文旨在了解影响家族企业员工组织认同的因素,并通过认同,了解参与公民行为的意愿。

设计/方法/方法

借鉴管理理论,作者开发了一个模型来测试家族相关性和对家族企业所有者的关系认同、以员工为中心的管理实践、组织认同和组织公民行为之间的关系。作者使用回归和 Preacher 和 Hayes PROCESS 宏对 292 名家族企业员工样本测试了假设。

发现

研究结果表明,与家族企业所有者的关系认同和以员工为中心的管理实践都会对组织认同产生积极影响,与家族企业所有者的家族关系可以影响非家族员工与公民行为的关系。

原创性/价值

作者以现有文献为基础,研究员工如何在家族企业中识别自己,以及从员工的角度(而不是经理或创始人的角度)的管理实践如何影响组织认同和公民行为。

更新日期:2020-08-04
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