Purpose

Office layout arrangements have a significant influence on many important aspects of organisations, and design firms need to liaise with the client to determine the most appropriate design process. The purpose of this paper is to explore the factors design firms consider when designing new office layouts and the nature of future offices from the design and workplace strategist firms’ perspectives.

Design/methodology/approach

A qualitative study comprising interviews with leading international and nation design firms and workplace strategy consultant firms in Australia. Qualitative data was analysed using a thematic approach, which adopted within case, and across case, analyses.

Findings

Research identified major factors considered when identifying appropriate workplace strategies. These included the existing and preferred culture of the organisation, the level of flexibility required, functionality and technology requirements, acoustic strategies, sense of community and generation gap between employees. Participants believed future offices would be technology driven, community oriented, sustainability, health and well-being focussed, smaller in size with satellite offices, such as co-working and office spaces.

Research limitations/implications

This research has implications for industry and academics, as it provides an in-depth understanding of workplace specialists’ and design firms’ perceptions of clients’ contemporary and future requirements from office spaces. It also illustrates what they look at when designing office spaces for large corporates.

Practical implications

Research demonstrates how the office environment should match with the physical and psychological needs of the organisation and its employees. Findings have practical applications to professionals in human resource management and the design, management, development and valuation of office buildings.

Originality/value

This paper provides in-depth insights into how design firms and workplace strategists meet organisations’ changing demand for physical spaces, their main considerations in developing new workplace strategies, process followed and nature of future workplace in Australian context.

中文翻译：

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大型组织的未来办公室布局：工作场所专家和设计公司的观点

目的

办公室布局的安排对组织的许多重要方面都有重要影响，设计公司需要与客户保持联系，以确定最合适的设计过程。本文的目的是从设计和工作场所战略家的角度探讨设计公司在设计新办公室布局时考虑的因素以及未来办公室的性质。

设计/方法/方法

一项定性研究，包括对澳大利亚领先的国际和国家设计公司以及工作场所策略顾问公司的采访。使用主题方法分析定性数据，该方法在案例内和案例间进行分析。

发现

研究确定了确定适当的工作场所策略时要考虑的主要因素。这些包括组织的现有和首选文化，所需的灵活性水平，功能和技术要求，合理的策略，社区意识和员工之间的代沟。与会人员认为，未来的办公室将以技术为导向，面向社区，可持续性，健康和福祉为重点，而与附属办公室（如共用办公室和办公空间）相比，规模将更小。

研究局限/意义

这项研究对行业和学术界具有重要意义，因为它提供了对工作场所专家和设计公司对客户对办公空间当代和未来需求的看法的深入了解。它还说明了在为大型公司设计办公空间时他们所看的东西。

实际影响

研究表明，办公环境应如何与组织及其员工的生理和心理需求相匹配。调查结果对人力资源管理以及办公楼的设计，管理，开发和评估的专业人员具有实际应用价值。

创意/价值

本文深入探讨了设计公司和工作场所策略师如何满足组织对物理空间不断变化的需求，他们在制定新的工作场所策略时的主要考虑因素，过程的遵循以及澳大利亚背景下未来工作场所的性质。