Purpose

This paper investigates how outcomes-based performance management (PM) regimes operate in the partnerships known as social impact bonds (SIBs), which bring together partners from the public, private and third sectors. The findings are analysed in the light of the different cultural world views of the partners.

Design/methodology/approach

Published evaluations of 25 UK SIBs were analysed by a qualitative multiple case study approach. This study of secondary sources permitted the analysis of a wide range of SIB partnerships from near contemporary accounts.

Findings

Outcomes frameworks led to rigorous PM regimes that brought the cultural differences between partners into focus. While partnerships benefitted from the variety of viewpoints and expertise, the differences in outlook simultaneously led to strains and tensions. In order to mitigate such tensions, some stakeholders conformed to the outlooks of others.

Practical implications

The need to achieve a predefined set of payable outcomes embeds a “linear” view of intervention and effect on the SIB partners and a performance regime in which some partners dominate. In designing accountability systems for partnerships such as SIBs, commissioners should consider how the performance regime will affect the interests of all stakeholders.

Originality/value

This study adds to the cultural theory literature which has rarely considered three-way partnerships embodying hierarchical, individualist and egalitarian world views and how performance regimes operate in such partnerships. Three-way partnerships are thought to be rare and short-lived, but this empirical study shows that they can be successful albeit over a predefined lifespan.

中文翻译：

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社会影响力中的绩效管理：基于结果的方法如何形成混合伙伴关系

目的

本文研究了基于结果的绩效管理（PM）机制如何在称为社会影响债券（SIB）的伙伴关系中运作，该伙伴关系将来自公共，私营和第三部门的合作伙伴聚集在一起。根据合作伙伴不同的文化世界观点对调查结果进行分析。

设计/方法/方法

通过定性的多案例研究方法分析了25个英国SIB的已发布评估。这项对二手货源的研究允许从近代账户中分析各种SIB伙伴关系。

发现

结果框架导致了严格的PM机制，使伙伴之间的文化差异成为关注焦点。虽然伙伴关系从各种观点和专业知识中受益，但观点的差异同时导致了紧张和紧张。为了缓解这种紧张关系，一些利益相关者遵循了其他人的观点。

实际影响

实现一组预定义的应付款结果的需要，将干预和对SIB合作伙伴的影响以及某些合作伙伴占主导地位的绩效制度嵌入了“线性”观点。在设计诸如SIB的伙伴关系的责任制时，专员应考虑绩效制度将如何影响所有利益相关者的利益。

创意/价值

这项研究增加了文化理论文献，这些文献很少考虑体现等级制，个人主义和平均主义世界观的三方伙伴关系以及绩效制度在这种伙伴关系中的运作方式。三方合作伙伴关系被认为是罕见且短暂的，但是这项经验研究表明，即使在预定的寿命期内，三方合作伙伴关系也可以取得成功。