Purpose

Due to its complex nature and influence, an inappropriate organisational culture can be a strong impediment to effective knowledge sharing in an organisation, yet a suitable culture enhances organisational effectiveness. The aim of this study was to elucidate the role of organisational culture in facilitating knowledge sharing in a selected government ministry in Botswana. The role of people, collaboration, trust and rewards was explored to explicate their influence on knowledge sharing.

Design/methodology/approach

A descriptive survey design was adopted in which a questionnaire was administered to 127 respondents who were sampled from a population of 431 employees of the ministry based at the head office in Gaborone, with 97 questionnaires successfully completed and returned culminating in a 76.4% response rate.

Findings

The findings of the study exposed a significant and positive correlation between organisational culture and knowledge sharing in the government ministry covered in the study, although incidents of ineffective knowledge sharing were detected. Out of the four elements of organisational culture that were examined (people, collaboration, trust and rewards), the correlation analysis revealed a significant and positive relationship between the independent variables and the dependent variable in three of the four independent variables under study.

Originality/value

The study identified gaps in managing knowledge and proposed suitable measures which can add value to knowledge-sharing practices within the selected ministry and elsewhere. The findings of the study are critical as they enable the management at the ministry to develop capabilities for improving knowledge-sharing practices.

中文翻译：

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博茨瓦纳政府部门组织文化与知识共享之间的联系

目的

由于其复杂的性质和影响，不合适的组织文化可能会严重阻碍组织中有效知识的共享，但是合适的文化会增强组织的有效性。这项研究的目的是阐明组织文化在促进博茨瓦纳选定政府部门的知识共享中的作用。探索了人，协作，信任和奖励的作用，以阐明他们对知识共享的影响。

设计/方法/方法

采用了描述性调查设计，其中对127名受访者进行了问卷调查，这些受访者是从位于哈博罗内总部的该部431名员工中抽取的，成功完成了97份调查问卷并返回，最终的答复率为76.4％。

发现

尽管发现了无效的知识共享事件，但是该研究的结果揭示了组织文化与政府部门知识共享之间的显着正相关。在所考察的组织文化的四个要素（人，合作，信任和奖励）中，相关性分析显示，在所研究的四个独立变量中的三个中，独立变量与因变量之间存在显着正相关关系。

创意/价值

该研究发现了知识管理方面的差距，并提出了适当的措施，可以为选定部委和其他部门的知识共享实践增加价值。该研究的发现至关重要，因为它们使该部的管理层能够开发改进知识共享实践的能力。