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Does workplace spirituality lead to raising employee performance? The role of citizenship behavior and emotional intelligence
International Journal of Organizational Analysis Pub Date : 2021-03-01 , DOI: 10.1108/ijoa-06-2020-2279
Lalatendu Kesari Jena

Purpose

For businesses today, employee performance is most important. Therefore, this paper aims to the greater purpose of ‘ideal workplace’; focusing on determining the effect of workplace spirituality on employee performance because organizations tend to neglect employees’ spiritual and/or mental wellness but well-maintain the output. This paper also shines light on the mediating role of organizational citizenship behavior and the moderating nature of employee’s emotional intelligence.

Design/methodology/approach

The study was conducted with a cross-sectional descriptive and analytical approach. Data were collected in two rounds. In total, 761 responses (416 offline and 345 online) were analyzed for all four hypotheses using statistical data package for social sciences and analysis of moments structure; imploring correlation, regression and mediation and moderation analysis.

Findings

The study found that workplace spirituality is indeed positively linked with employees’ performance. Organizational citizenship behavior is positively associated with workplace spirituality and employee performance. Mediation analysis indicated that organizational citizenship behavior significantly enhances the relationship of workplace spirituality and employee performance. Moderation analysis suggested that employee’s emotional intelligence significantly boosts employee performance.

Originality/value

This research offers deep and critical insights for curating future research and managerial practices, strengthening the concept of workplace spirituality as a promising area in the fields of human resource management and organizational psychology. The study uses a unique approach and provides exclusive findings regarding Indian service and manufacturing professionals.



中文翻译:

工作场所的灵性会导致员工绩效的提高吗?公民行为和情商的作用

目的

对于当今的企业而言,员工绩效至关重要。因此,本文旨在实现“理想的工作场所”的更大目标。重点在于确定工作场所精神对员工绩效的影响,因为组织往往会忽略员工的精神和/或心理健康,但会很好地保持产出。本文还阐明了组织公民行为的中介作用以及员工情绪智力的调节作用。

设计/方法/方法

该研究采用截面描述和分析方法进行。分两轮收集数据。使用社会科学统计数据包和时刻结构分析,对全部四种假设总共分析了761个响应(416个离线和345个在线)。要求相关性,回归,中介和调节分析。

发现

研究发现,工作场所的精神确实与员工的绩效成正相关。组织公民行为与工作场所的灵性和员工绩效呈正相关。调解分析表明,组织公民行为显着增强了工作场所精神与员工绩效之间的关系。适度分析表明,员工的情商可以显着提高员工的绩效。

创意/价值

这项研究为策划未来的研究和管理实践,加强工作场所精神的概念提供了深刻而批判性的见解,这是人力资源管理和组织心理学领域中充满希望的领域。这项研究采用了独特的方法,并提供了有关印度服务业和制造业专业人士的独家研究结果。

更新日期:2021-03-15
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