Purpose

This paper aims to study the impact of psychological contract breach and employee stress on job outcomes such as job involvement and organizational citizenship behaviour in the Indian banking sector, with special reference to State Bank of India.

Design/methodology/approach

A questionnaire survey was administered. Data was collected from employees of a bank, which has undergone a merger. Validity tests were carried out to confirm the accuracy of the measurement variables. Regression analysis was used to test the stated hypotheses. A paired t-test was used to compare the level of job outcomes experienced by the employees before and after the merger.

Findings

The study has shown that psychological contract breach has an impact on job stress. Results also show that the merger has made a positive impact on the employees. Job involvement and engagement were found to be improved after the merger. Employees were also found to be more committed to the organization and exhibit high organizational citizenship behaviour.

Practical implications

The organizational restructuring has been long thought to play a crucial role in affecting the job outcomes of employees. This study reconfirms those concepts and provides implications for researchers and managers.

Originality/value

This study makes a significant theoretical contribution to the literature as this is one of the very few studies to deal with the impact of organizational restructuring on employee stress and job outcomes in the Indian Scenario.

中文翻译：

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组织重组过程中心理合同违约，压力与工作成果之间的相互作用

目的

本文旨在研究心理契约违约和员工压力对印度银行业工作成果（例如工作参与和组织公民行为）的影响，并特别参考印度国家银行。

设计/方法/方法

进行了问卷调查。数据是从经过合并的一家银行的员工那里收集的。进行有效性测试以确认测量变量的准确性。回归分析用于检验陈述的假设。配对t检验用于比较员工在合并前后的工作成果水平。

发现

研究表明，心理契约违约会对工作压力产生影响。结果还表明，合并对员工产生了积极影响。合并后发现工作参与度和参与度得到改善。还发现员工对组织更加忠诚，并表现出很高的组织公民行为。

实际影响

长期以来，人们一直认为组织结构调整在影响员工的工作成果方面起着至关重要的作用。这项研究再次证实了这些概念，并为研究人员和管理人员提供了启示。

创意/价值

这项研究为文献做出了重要的理论贡献，因为这是在印度情景中为数不多的研究之一，旨在研究组织结构调整对员工压力和工作成果的影响。