Purpose

The raised competitiveness among technology companies, especially for being able to work with markets physically distant from their final consumer, makes it important to know the employee’s perception about the built environment since the physical workspaces influence productivity. This paper aims to analyze the attributes and dimensions of the built environment of a development software company that most impact the employee’s satisfaction through their perception. It allows the company to identify the strengths and weaknesses of the built environment, enhancing the employee’s satisfaction, productivity and, consequently, the company revenues.

Design/methodology/approach

This research applied a survey by the drop off method and analyzed data through confirmatory factor analysis and multiple linear regression. Therefore, these methods explain how the attributes behave in each theoretical dimension and evaluate the relation between the dependent and independent dimensions.

Findings

The theoretical result of this research concerns the employee’s satisfaction with the built environment of a software development company. Overall, employee satisfaction is related to the dimensions of functionality, appearance and personal relationships, not being significant aspects of configuration. On the other hand, the employee’s overall satisfaction with the built environment is related to the functional dimension.

Research limitations/implications

This research limitation is related to the size of the sample, which is a pre-determined and fixed population: all the company’s employees.

Originality/value

Perceived quality applied to a work environment of a software development company.

中文翻译：

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员工对软件开发公司的构建环境的满意度

目的

科技公司之间提高的竞争力，特别是与能够在距离最终消费者实际距离较远的市场上合作的公司而言，由于物理工作空间会影响生产率，因此了解员工对建筑环境的看法非常重要。本文旨在分析开发软件公司的构建环境的属性和维度，这些属性和维度会通过员工的感知最大程度地影响员工的满意度。它使公司能够确定已构建环境的优缺点，从而提高员工的满意度，生产率并因此提高公司收入。

设计/方法/方法

本研究采用落差法进行调查，并通过验证性因素分析和多元线性回归分析数据。因此，这些方法解释了属性在每个理论维度上的行为方式，并评估了从属维度和独立维度之间的关系。

发现

这项研究的理论结果涉及员工对软件开发公司的构建环境的满意度。总体而言，员工满意度与功能，外观和个人关系的维度有关，而不是配置的重要方面。另一方面，员工对构建环境的总体满意度与功能维度有关。

研究局限/意义

此研究限制与样本的大小有关，样本的大小是预定的固定人口：公司的所有员工。

创意/价值

感知质量适用于软件开发公司的工作环境。