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The impact of transactional and transformational leadership on employee intention to stay in deluxe hotels: Mediating role of organisational commitment
Tourism and Hospitality Research Pub Date : 2020-11-05 , DOI: 10.1177/1467358420972156
Abu Elnasr E Sobaih 1, 2 , Ahmed M Hasanein 2, 2 , Meqbel M Aliedan 2, 3 , Hassan S Abdallah 2
Affiliation  

This study examines the impact of both transformational leadership (TFL) and transactional leadership (TCL) on employee intention to stay (ITS) in deluxe hotels. It also examines the mediating role of organisational commitment (OC) in the relationship between leadership styles, i.e. TFL and TCL, and ITS. A pre-tested questionnaire survey was self-administered to front-line employees in deluxe hotels in Egypt, where these leadership styles were prominent. The key findings showed that TFL has more positive impact on OC and ITS than TCL. Affective commitment (AC) and normative commitment (NC) were found to partially mediate the relationship between both leadership styles and ITS. Employees exhibit higher ITS when they perceive proper leadership practices, especially TFL. Hotel executives should place more emphasis and investments on TFL to effectively achieve OC and positively influence ITS which is critical for the hotel industry that often suffers from high employee turnover.



中文翻译:

交易和变革型领导对员工留在豪华酒店的意图的影响:组织承诺的中介作用

这项研究考察了变革型领导(TFL)和交易型领导(TCL)对员工在豪华酒店的住宿意向(ITS)的影响。它还研究了组织承诺(OC)在领导风格(即TFL和TCL与ITS)之间的关系中的中介作用。预先测试的问卷调查是针对埃及豪华酒店的一线员工进行的自我管理,在埃及,这些领导风格尤为突出。关键发现表明,与TCL相比,TFL对OC和ITS的影响更大。情感承诺(AC)和规范承诺(NC)被发现部分地调节了领导风格和ITS之间的关系。员工在采取正确的领导实践(尤其是TFL)时表现出更高的ITS。

更新日期:2020-11-05
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