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Operational and organisational stressors in community correctional work: Insights from probation and parole officers in Ontario, Canada
Probation Journal Pub Date : 2021-02-03 , DOI: 10.1177/0264550520984253
Mark Norman 1 , Rosemary Ricciardelli 2
Affiliation  

In the current article, we investigate the occupational stressors parole and probation officers working in provincial correctional services in Ontario, Canada experience. We examine four specific stressors that emerged thematically from participants’ open-ended survey responses, and conceptualize these as operational factors (i.e., the duties of the job) or organisational factors (i.e., structural aspects of the organisation in which parole or probation officers work). Participants identified the operational stressor of exposure to potentially psychologically traumatic events and secondary trauma, as well as three predominant organisational stressors: paperwork and administrative tasks, insufficient human resources, and workplace relationships and tensions. Drawing from literatures on parole and probation, workplace stress, and organisational cultures and behaviours, we analyse how these stressors have detrimental impacts on the mental health and well-being of community correctional workers, which in turn compromises their ability to effectively supervise and support individuals on their caseload. Policy and well-being implications are discussed.



中文翻译:

社区矫正工作中的运营和组织压力源:来自加拿大安大略省缓刑和假释官员的见解

在当前的文章中,我们调查了在加拿大安大略省省级惩教机构工作的职业压力源假释和缓刑官员的经历。我们检查了参与者的开放式调查响应主题中出现的四个特定压力源,并将它们概念化为操作因素(即工作职责)或组织因素(即假释或缓刑官员工作的组织的结构方面)。参与者确定了暴露于潜在心理创伤事件和继发性创伤的操作压力源,以及三个主要的组织压力源:文书工作和行政任务、人力资源不足以及工作场所关系和紧张局势。从假释和缓刑、工作场所压力以及组织文化和行为的文献中,我们分析了这些压力源如何对社区惩教人员的心理健康和福祉产生不利影响,进而损害他们有效监督和支持个人的能力在他们的案件量上。讨论了政策和福祉的影响。

更新日期:2021-03-15
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