当前位置: X-MOL 学术Journal of General Management › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
Shared service implementation in multidivisional organizations: A meta-synthesis study
Journal of General Management Pub Date : 2021-01-07 , DOI: 10.1177/0306307020914139
Philipp C. Richter 1 , Rolf Brühl 1
Affiliation  

The purpose of this article is to explore shared service center (SSC) implementation. Shared service is a key concept by which corporations organize their resources. Research indicates that some organizations struggle with implementing SSC and sometimes entirely fail to implement them. Although prior research exploring the determinants of implementation success is relatively scarce, researchers have conducted several SSC implementation case studies. However, these valuable findings remain isolated in stand-alone case studies. We aggregated the results of these studies using a qualitative meta-synthesis to identify, extract, and synthesize variables, their interrelations, and their relationships to SSC success. The outcome is a theoretical model that describes which factors are important and how and why they are related to SSC success. Overall, we make important contributions to the growing SSC research by shedding theoretical light on SSC implementation. We also provide a set of propositions and make suggestions for future research.



中文翻译:

跨部门组织中的共享服务实现:一项元综合研究

本文的目的是探索共享服务中心(SSC)的实现。共享服务是企业组织资源的关键概念。研究表明,一些组织在实施SSC方面遇到了困难,有时甚至完全无法实施。尽管探索实现成功的决定因素的先前研究相对较少,但研究人员已经进行了一些SSC实施案例研究。但是,这些有价值的发现在独立的案例研究中仍然是孤立的。我们使用定性的元综合方法对这些研究的结果进行汇总,以识别,提取和综合变量,它们之间的相互关系以及它们与SSC成功的关系。结果是一个理论模型,描述了哪些因素很重要以及它们与SSC成功相关的方式和原因。全面的,我们通过对SSC实施的理论解释,为不断发展的SSC研究做出了重要贡献。我们还提供了一组命题,并为以后的研究提出了建议。

更新日期:2021-03-15
down
wechat
bug