Intercultural communication is becoming increasingly prevalent in multicultural organizations as a result of the close international business ties formed through the ongoing process of globalization. In intercultural communication, a vitally important issue is rapport management among people with different national identities in the professional sphere. The traditional way of dealing with this issue is to eliminate cultural heterogeneity through management (Youssef and Christodoulou, 2018). However, recent studies have suggested that management should also consider verbal and nonverbal communication (Bilali et al., 2018). The reason is that linguistic communication is closely related to sociocultural and professional identity (Du-Babcock and Feng, 2018). As such, it is important to acquire both intercultural background knowledge and linguistic knowledge in international and cross-cultural management (ICCM) (Khvesko and Basueva, 2018; Moore, 2016). Accordingly, Malyuga and Orlova examine intercultural communication in the professional sphere in terms of communicative strategies and linguistic manipulative tactics, within the framework of linguistic–pragmatics.

中文翻译：

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书评：跨文化专业和商务沟通的语言语用学

由于全球化进程不断形成的紧密的国际商业联系，跨文化交流在多元文化组织中正变得越来越普遍。在跨文化交流中，至关重要的问题是在专业领域中具有不同民族身份的人们之间的融洽管理。解决这个问题的传统方式是通过管理消除文化异质性（Youssef and Christodoulou，2018）。但是，最近的研究表明，管理人员还应该考虑口头和非口头沟通（Bilali等人，2018）。原因是语言交流与社会文化和职业认同密切相关（Du-Babcock and Feng，2018）。因此，在国际和跨文化管理（ICCM）中同时获取跨文化背景知识和语言知识非常重要（Khvesko和Basueva，2018; Moore，2016）。因此，马柳加（Malyuga）和奥尔洛娃（Orlova）在语言-语用学的框架内，从交际策略和语言操纵策略的角度研究了专业领域的跨文化交际。