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A Business Communication Assessment Tool Based on Workplace Assessment Processes and Service-Learning
Business and Professional Communication Quarterly Pub Date : 2021-03-12 , DOI: 10.1177/2329490621997902
Daneshwar Sharma 1
Affiliation  

The instructor developed an assessment tool based on Service-Learning (S-L) for developing business and professional communication (BPC) skills in business school students in India (N = 117). The students practiced their organizational, leadership, and interpersonal communication skills in an authentic, contextual, and workplace atmosphere during this S-L assessment project. The effectiveness of the assessment tool has been studied with a posttest and then pretest. The need for an innovative and holistic BPC skills assessment tool is discussed. The article also presents implications of the project for students and pedagogy along with the challenges in using the assessment project.



中文翻译:

基于工作场所评估过程和服务学习的商务沟通评估工具

讲师开发了一种基于服务学习(SL)的评估工具,用于开发印度商学院学生的商务和专业沟通(BPC)技能(N = 117)。在此SL评估项目中,学生在真实,有情境和工作场所的氛围中练习了组织,领导和人际交往的技巧。评估工具的有效性已先后进行测试,然后进行预测试。讨论了对创新的,全面的BPC技能评估工具的需求。本文还介绍了该项目对学生和教学法的影响,以及使用评估项目所面临的挑战。

更新日期:2021-03-15
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