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Logic fluidity: How frontline professionals use institutional logics in their day-to-day work
Journal of Professions and Organization Pub Date : 2020-07-06 , DOI: 10.1093/jpo/joaa012
Eline M ten Dam 1, 2 , Maikel Waardenburg 2
Affiliation  

Abstract
This article aims to gain a better understanding on micro processes of how frontline professionals use institutional logics in their day-to-day work. It contributes to the growing literature on the dynamics between institutions and the professional frontline. To further develop this field of study, a conceptual framework is presented that integrates institutional logics, vocabularies of practice, and narratives as central concepts. By adopting a composite narrative approach and identifying vocabularies of practice, the article interprets how frontline professionals make use of different logics to make sense of a new principle introduced in their professional field. Findings are based on a case study of professional patient collaboration in healthcare. The article composes five narratives that act as vehicles through which healthcare professionals use five logics: a medical professional logic, managerial logic, commercial logic, consultation logic, and patient-centeredness logic. It argues that frontline professionals use vocabularies of practice to assemble narratives that help them to navigate between a plurality of logics. It further shows that professionals move fluently from one narrative to another, critiquing the ideas of adherence to a dominant logic and conflict solving. The article finalizes with a discussion that advocates for a process studies perspective and a stronger focus on micro processes in research on professional performance in the context of institutional plurality.


中文翻译:

逻辑流动性:一线专业人员在日常工作中如何使用制度逻辑

摘要
本文旨在更好地了解一线专业人员在日常工作中如何使用制度逻辑的微观过程。它为有关机构与专业前线之间的动态发展的文献做出了贡献。为了进一步发展该研究领域,提出了一个概念框架,该框架将制度逻辑,实践词汇和叙述作为中心概念进行了集成。通过采用复合叙事方法并识别实践词汇,本文解释了前线专业人员如何利用不同的逻辑来理解其专业领域中引入的新原则。研究结果基于医疗保健领域专业患者协作的案例研究。本文构成了五种叙述,它们充当医疗保健专业人员使用五种逻辑的媒介:医学专业逻辑,管理逻辑,商业逻辑,咨询逻辑和以患者为中心的逻辑。它认为一线专业人员使用实践词汇来组合叙述,以帮助他们在多种逻辑之间导航。它进一步表明,专业人士能从一种叙述流利地过渡到另一种叙述,从而使坚持遵循主导逻辑和解决冲突的思想成为现实。本文最后通过讨论来提倡过程研究的观点,并在制度多元化的背景下更加关注微观过程中的专业绩效研究。和以患者为中心的逻辑。它认为一线专业人员使用实践词汇来组合叙述,以帮助他们在多种逻辑之间导航。它进一步表明,专业人士能从一种叙述流利地过渡到另一种叙述,从而使坚持遵循主导逻辑和解决冲突的思想成为现实。本文最后通过讨论来提倡过程研究的观点,并在制度多元化的背景下更加关注微观过程中的专业绩效研究。和以患者为中心的逻辑。它认为一线专业人员使用实践词汇来组合叙述,以帮助他们在多种逻辑之间导航。它进一步表明,专业人士能从一种叙述流利地过渡到另一种叙述,从而使坚持遵循主导逻辑和解决冲突的思想成为现实。本文最后通过讨论来提倡过程研究的观点,并在制度多元化的背景下更加关注微观过程中的专业绩效研究。批判坚持主导逻辑和解决冲突的思想。本文最后通过讨论来提倡过程研究的观点,并在制度多元化的背景下更加关注微观过程中的专业绩效研究。批判坚持主导逻辑和解决冲突的思想。本文最后通过讨论来提倡过程研究的观点,并在制度多元化的背景下更加关注微观过程中的专业绩效研究。
更新日期:2020-07-06
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