The behaviour of the actors in a decision aid process is determined by different factors, all of which have an impact on the effectiveness of the process and its results. A framework, originally created to document decision aid processes and to study the reasons for backward and forward cycles in the process, has been used to comparatively analyse several multi-criteria decision aid interventions. The study has led to the identification of three basic process typologies, in relation with some organisational and processual complexities and factors which, as behavioural aspects, have the main influence on the interaction between the analysts and actors of a decision aid process. The work is a proposal for the behavioral OR research agenda.

参与者在决策辅助流程中的行为取决于不同的因素，所有这些因素都会影响流程及其结果的有效性。最初创建一个框架来记录决策辅助过程并研究过程中向前和向后循环的原因的框架已用于比较分析几种多标准的决策辅助干预措施。这项研究已经确定了三种基本的过程类型，并涉及了一些组织和过程的复杂性和因素，这些行为和行为作为行为方面的影响因素，对决策辅助过程的分析人员和参与者之间的相互作用产生了主要影响。这项工作是关于行为或研究议程的建议。