### Summary box #### What are the new findings? #### How might it impact on healthcare in the future? As COVID-19 spread across the globe, hospitals restricted visitors to protect patients and healthcare providers.1 The absence of in-person visitors, who play a central role in patient well-being and clinical decision making by clarifying medical histories and bridging linguistic and cultural divides, left patients vulnerable to social isolation, delirium and fragmented clinical care.2 With ongoing COVID-19 infections, health systems continue to grapple with how to support patients and loved ones during visitor restrictions.3 Many technology-driven innovations emerged during COVID-19 to conserve personal protective equipment, protect healthcare workers and prevent nosocomial transmission, but, to our knowledge, this was the first programme designed by medical trainees with the specific goal of connecting patients with their loved ones.4–8 Here, we describe the design and early impact of an inpatient video-conference telehealth initiative, and we provide a model for health systems interested in designing similar telehealth programmes to connect patients and loved ones. The objective of this initiative was to reconnect patients with their loved ones during COVID-19-related visitor restrictions across diverse hospital settings to improve patient experience and care delivery. ### Setting Resident physicians and medical students provide clinical care at three affiliated health systems, including a large tertiary referral centre, a county hospital, and a veterans administration hospital (VA). Sites were chosen because of their central affiliation with the …

中文翻译：

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在 COVID-19 大流行期间和之后为住院患者提供患者沟通

### 摘要框#### 有哪些新发现？#### 它对未来的医疗保健有何影响？随着 COVID-19 在全球蔓延，医院限制访客，以保护患者和医疗保健提供者。1 现场访客的缺席，他们通过澄清病史并在语言和医疗保健方面架起桥梁，在患者福祉和临床决策中发挥着核心作用。文化鸿沟，导致患者容易受到社会隔离、精神错乱和临床护理的碎片化。2 随着 COVID-19 感染的持续，卫生系统继续努力解决如何在访客限制期间为患者和亲人提供支持。3 在 COVID-19 期间出现了许多技术驱动的创新-19 是为了节省个人防护装备、保护医护人员并防止院内传播，但据我们所知，这是医疗实习生设计的第一个计划，其具体目标是将患者与其亲人联系起来。4-8 在这里，我们描述住院视频会议远程医疗计划的设计和早期影响，我们为有兴趣设计类似远程医疗计划以连接患者和亲人的卫生系统提供了一个模型。该举措的目标是在不同医院环境中因 COVID-19 相关访客限制期间，让患者与亲人重新建立联系，以改善患者体验和护理服务。### 设置 住院医师和医学生在三个附属卫生系统提供临床护理，包括大型三级转诊中心、县医院和退伍军人管理局医院 (VA)。选择这些地点是因为它们与……的中心关系