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Accessibility in the mobile development industry in Brazil: Awareness, knowledge, adoption, motivations and barriers
Journal of Systems and Software ( IF 3.5 ) Pub Date : 2021-03-08 , DOI: 10.1016/j.jss.2021.110942
Manoel Victor Rodrigues Leite , Lilian Passos Scatalon , André Pimenta Freire , Marcelo Medeiros Eler

Accessibility is a quality sub-characteristic intended to make software products accessible to a broad range of users, regardless of their physical, motor, intellectual or cognitive skills. Mobile accessibility has been on the spotlight recently due to the increasing shift towards mobile platforms. Thus, many advances have been made in this field when it comes to the development of assistive technologies, conception of well-documented accessibility guidelines and supporting tools. However, a general lack of accessibility in mobile applications has been observed in several studies. Researchers have conducted investigations to understand the same phenomenon in web development from the perspective of those involved in the development process, but studies concerning accessibility in the context of mobile applications are still scarce. This paper presents a survey conducted with 872 people involved in mobile application development in the Brazilian industry to gather information on their awareness, adoption, motivations and barriers to ensure digital accessibility. Results show that most participants have moderate accessibility awareness, but low levels of knowledge or adoption in practice. In addition, accessibility is usually not considered in their projects due to lack of requirements, time, training and focus on users with disabilities.



中文翻译:

巴西移动开发行业的可访问性:意识,知识,采用,动机和障碍

可访问性是一种高质量的子特性,旨在使广泛的用户可以使用软件产品,而不论他们的身体,运动,智力或认知能力如何。由于越来越多地向移动平台转移,移动可访问性最近引起了人们的关注。因此,在辅助技术的开发,完善的可访问性指南和支持工具的概念方面,该领域已取得了许多进步。但是,在几项研究中发现在移动应用程序中普遍缺乏可访问性。研究人员已经进行了调查,以从参与开发过程的人员的角度了解Web开发中的相同现象,但是,关于移动应用程序上下文中的可访问性的研究仍然很少。本文介绍了一项调查,该调查是对872名参与巴西行业移动应用程序开发的人员进行的,以收集有关其意识,采用,动机和障碍的信息,以确保数字可访问性。结果表明,大多数参与者具有中等程度的可访问性意识,但是在实践中知识或采用程度较低。此外,由于缺乏需求,时间,培训以及对残疾用户的关注,通常在他们的项目中不考虑可访问性。

更新日期:2021-03-22
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