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The role of public service bargains in cutback management: Insights in reforms in the Dutch penitentiary sector
Public Policy and Administration ( IF 2.909 ) Pub Date : 2019-08-28 , DOI: 10.1177/0952076719869793
Eduard Schmidt 1
Affiliation  

Public managers need to interact with their political principals when managing cutbacks. However, research on cutback management did not put much emphasis on this interaction. We analyse how the interaction between public managers and political principals develops during cutbacks, and how this affects cutback management. We analyse these interactions between political principals and public managers as a public service bargain. This study employs an in-depth qualitative case study on recent cutbacks in the Dutch penitentiary system. The results show that cutbacks put the interaction between public managers and political principals under pressure. As political principals feel that public managers’ loyalty towards them is violated, they centralise decision making. Consequently, public managers are withheld responsibility for cutback management. Strong resistance to cutbacks from public managers and subsequent political uproar leads to both actors having to find a new balance in the bargain. Furthermore, it leads to changes in both the content (what is cut back back) and the process (how are cutbacks decided upon and implemented) of cutback management. The first conclusion of this study and our contribution to the cutback management literature is that if we want to understand the work and behaviour of public managers during cutbacks, we cannot neglect the political context public managers work in. Second, we contribute to the literature on PSBs, as we conclude that cutbacks, even if they do not impact the institutional, formal part of the bargain, have the potential to affect public service bargains and thus, the interactions between public managers and political principals.

中文翻译:

公共服务交易在削减管理中的作用:荷兰监狱部门改革的见解

在管理裁员时,公共管理者需要与他们的政治负责人互动。然而,对削减管理的研究并没有过多强调这种相互作用。我们分析了削减期间公共管理者和政治负责人之间的互动如何发展,以及这如何影响削减管理。我们将政治负责人和公共管理者之间的这些互动分析为一项公共服务交易。本研究对荷兰监狱系统最近的削减进行了深入的定性案例研究。结果表明,削减开支使公共管理者和政治负责人之间的互动面临压力。由于政治负责人认为公共管理者对他们的忠诚受到侵犯,他们集中决策。因此,公共管理者不承担削减管理的责任。公共管理者对裁员的强烈抵制以及随后的政治骚动导致双方都不得不在讨价还价中找到新的平衡点。此外,它导致削减管理的内容(削减什么)和过程(削减如何决定和实施)的变化。本研究的第一个结论以及我们对削减管理文献的贡献是,如果我们想了解削减期间公共管理者的工作和行为,我们不能忽视公共管理者工作的政治背景。 PSBs,正如我们得出的结论,削减,即使它们不影响交易的制度、正式部分,也有可能影响公共服务交易,从而影响公共管理者和政治负责人之间的互动。
更新日期:2019-08-28
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