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Examining the core competencies for success in the hotel industry: The case of Cyprus
Journal of Hospitality, Leisure, Sport & Tourism Education ( IF 2.628 ) Pub Date : 2021-03-04 , DOI: 10.1016/j.jhlste.2021.100303
Stelios Marneros , George Papageorgiou , Andreas Efstathiades

This paper investigates the necessary core competencies for a successful career in the hotel industry. For this purpose, two survey questionnaire instruments were administered to collect data based on the views of both educators and hospitality professionals in Cyprus. Utilizing the exploratory factor analysis technique six-core competency factors were identified: Leadership and Critical Thinking, Information Technology and Financial Analysis, Human Relations -Communication, Interpersonal Communication-Cultural Diversity, Human Resource Management and Professional Image-Operational Knowledge. Consequently, a model emerged for identifying and developing core competencies required by the hotel industry that is useful for educators, as well as hotel industry professionals.



中文翻译:

考察酒店业成功的核心竞争力:以塞浦路斯为例

本文研究了在酒店行业取得成功职业所需的核心能力。为此,根据塞浦路斯教育者和酒店业专家的观点,管理了两种调查问卷工具以收集数据。利用探索性因素分析技术,确定了六项核心能力因素:领导力和批判性思维,信息技术和财务分析,人际关系-沟通,人际传播-文化多样性,人力资源管理和专业形象操作知识。因此,出现了一种用于识别和发展酒店业所需的核心能力的模型,该模型对教育工作者以及酒店业专业人士很有用。

更新日期:2021-03-04
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