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Towards a Better Understanding of Social Acceptability
arXiv - CS - Human-Computer Interaction Pub Date : 2021-03-02 , DOI: arxiv-2103.01637
Alarith Uhde, Marc Hassenzahl

Social contexts play an important role in understanding acceptance and use of technology. However, current approaches used in HCI to describe contextual influence do not capture it appropriately. On the one hand, the often used Technology Acceptance Model and related frameworks are too rigid to account for the nuanced variations of social situations. On the other hand, Goffman's dramaturgical model of social interactions emphasizes interpersonal relations but mostly overlooks the material (e.g., technology) that is central to HCI. As an alternative, we suggest an approach based on Social Practice Theory. We conceptualize social context as interactions between co-located social practices and acceptability as a matter of their (in)compatibilities. Finally, we outline how this approach provides designers with a better understanding of different types of social acceptability problems and helps finding appropriate solutions.

中文翻译:

更好地理解社会接受度

社会背景在理解技术的接受和使用方面起着重要作用。但是,HCI中用于描述上下文影响的当前方法无法适当地捕获它。一方面,经常使用的技术接受模型和相关框架过于僵化,无法解决社会状况的细微差别。另一方面,戈夫曼的社会互动的戏剧化模型强调人际关系,但大多忽略了人机交互的核心材料(例如技术)。作为替代方案,我们建议一种基于社会实践理论的方法。我们将社会环境概念化为同一地点的社会实践与可接受性之间的相互作用,这取决于它们的(不相容性)。最后,
更新日期:2021-03-03
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