Inquiry on “good communication” is diverse but disconnected. The purpose of this essay is to construct a pluralistic commonplace that structures how scholars and practitioners understand the concept of good communication. Drawing on interpersonal, rhetorical, and technical approaches, I argue that good communication is a judgment resulting from a social cognitive interaction between message features and sense making processes. Communication is deemed “good” in accordance with discursively contingent logics (i.e., rhetorics) of evaluation. The commonplace developed here enables systematic efforts to study or produce good communication by facilitating reflection on how “goodness” is constituted within any judgment.

关于“良好沟通”的调查多种多样，但相互关联。本文的目的是构建一个多元的共同点，以构建学者和从业者如何理解良好沟通的概念。借鉴人际交往、修辞和技术方法，我认为良好的沟通是由信息特征和意义建构过程之间的社会认知互动产生的判断。根据评估的话语偶然逻辑（即修辞学），沟通被视为“良好”。此处发展的常识有助于系统地努力研究或产生良好的沟通，通过促进对“善”如何在任何判断中构成的反思。