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The member wears Four Hats: A member identification framework for co-operative enterprises
Journal of Co-operative Organization and Management Pub Date : 2018-06-01 , DOI: 10.1016/j.jcom.2018.03.003
Elena Mamouni Limnios , Tim Mazzarol , Geoffrey N. Soutar , Kadambot H. Siddique

Abstract Co-operative and mutual enterprises (CMEs) are organisations in which buyers or suppliers are also the owners, shareholders and members of a community of purpose. Member heterogeneity and commitment have been reported in the literature, but the drivers of member commitment remain poorly understood. This paper proposes that members identify with their CME as patrons, investors, owners, and community members; wearing “Four Hats” (4Hs). A case study analysis of three Australian producer co-operatives examined directors and managers perceptions of factors influencing members’ commitment and delivery of a member value proposition. The 4Hs emerge as stable patterns and the cross-case analysis illustrates their strategic importance and link to member value proposition.

中文翻译:

成员戴四顶帽子:合作企业的成员识别框架

摘要合作企业和互惠企业(CME)是组织,买方或供应商也是目标社区的所有者,股东和成员。文献中已经报道了成员异质性和承诺,但是对成员承诺的驱动因素仍然知之甚少。本文建议会员将自己的CME识别为赞助人,投资者,所有者和社区成员。戴“四顶帽子”(4小时)。对三个澳大利亚生产者合作社的案例研究分析了董事和经理对影响成员承诺和交付成员价值主张的因素的看法。4H以稳定的模式出现,跨案例分析说明了它们的战略重要性以及与成员价值主张的联系。
更新日期:2018-06-01
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