Public administration scholars have so far largely viewed big data as a kind of technocratic transformation. However, through citizens’ digital records, use of service apps, social media, digital sensors, and other digital footprints, big data also gives policymakers insights into citizen choices and is therefore potentially supportive of public values such as participation and openness. Focusing on two underexplored countries, Germany and the Netherlands, this article develops a public values framework for big data that considers citizen values alongside technocratic ones. It takes the particular case of public information agencies such as ombudsmen and courts of audit, examining the functions they play and whether they have the capacity to address tensions arising between technocratic and citizen values. The study finds that, while capacity does exist, it is heavily tilted toward technocratic values, with no capacity to address participative values. Finally, five propositions are advanced, which describe where the tensions lie and therefore where the attention of public information agencies should best be focused.

中文翻译：

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大数据时代的公共价值观：公共信息视角

迄今为止，公共行政学者一直将大数据视为一种技术官僚主义的转变。但是，通过公民的数字记录，服务应用程序，社交媒体，数字传感器和其他数字足迹的使用，大数据还可以使决策者洞悉公民的选择，因此有可能支持公众价值，例如参与和开放。本文针对两个尚未充分开发的国家（德国和荷兰），为大数据开发了一个公共价值观框架，该框架考虑了公民价值观和技术专家的价值观。它以监察员和审计法院等公共信息机构为例，检查它们发挥的作用以及它们是否有能力解决技术官僚和公民价值观念之间的紧张关系。研究发现，尽管确实存在能力，但它严重倾向于技术官僚主义的价值观，没有能力解决参与性价值观。最后，提出了五个命题，它们描述了紧张的根源以及因此最好集中在新闻机构的注意力上的地方。