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Conflicting relational models as a predictor of (in)justice perceptions and (un)cooperative behavior at work
Journal of Theoretical Social Psychology Pub Date : 2021-01-20 , DOI: 10.1002/jts5.85
Johannes F. W. Arendt 1, 2 , Katharina G. Kugler 2 , Felix C. Brodbeck 2
Affiliation  

Humans are naturally social, and according to relational models theory (RMT), they use cognitively represented and motivationally operative models (i.e., relational models) to structure and understand their social interactions. RMT proposes that the fit between the expected and perceived relational model (i.e., RM fit) in a given social interactive situation is related to perceptions of justice, while an RM misfit is related to injustice perceptions. The experience of RM fit/misfit is motivationally operative for generating behavior intended to either strengthen a just relationship or transform an unjust relationship. Building on these theoretical considerations, it is argued that RM fit (misfit) is positively (negatively) related to perceived justice which in turn is positively related to willingness to help and negatively related to willingness to hide one's knowledge from an interaction partner. Willingness to help and sharing information are of particular practical importance in the context of teamwork and for cooperative relationships in organizations more generally. Three experimental studies (n1 = 441, n2 = 618, n3 = 455) were conducted in which RM fit/misfit was manipulated as an independent variable in three different work scenarios (vignettes). We assessed participants' justice perceptions and willingness to exhibit (un)cooperative behavior (i.e., more or less helping and knowledge hiding) toward their interaction partners. All three experiments confirmed the hypothesized relationships. The results are discussed with respect to the theoretical relevance of RMT for explaining mechanisms underlying justice perceptions, helping behavior, and knowledge hiding at work in teams and organizations.

中文翻译:

相互矛盾的关系模型作为工作中(不)公正认知和(不)合作行为的预测指标

人类天生具有社会性,根据关系模型理论 (RMT),他们使用认知表征和动机操作模型(即关系模型)来构建和理解他们的社交互动。RMT提出了在给定的社会互动情况的预期和感知关系模型(即RM FIT)之间的配合关系到正义的看法,而一个RM失配是关系到正义观念。RM 适合/不适合的体验对于产生旨在加强公正关系或改变不公正关系的行为具有激励作用。基于这些理论考虑,有人认为 RM 适合(错配)与感知正义正(负)相关,而正义感又与帮助意愿正相关,与向互动伙伴隐瞒自己知识的意愿负相关。愿意帮助和分享信息在团队合作的背景下以及更普遍的组织中的合作关系中具有特别的实际重要性。三项实验研究(n 1  = 441,n 2  = 618,n 3 = 455) 进行了其中 RM 适合/不适合在三个不同的工作场景 (小插曲) 中作为自变量进行操作。我们评估了参与者对他们的互动伙伴表现出(不)合作行为(即或多或少的帮助和知识隐藏)的正义感和意愿。所有三个实验都证实了假设的关系。就 RMT 的理论相关性对结果进行了讨论,以解释正义感知、帮助行为和隐藏在团队和组织工作中的知识背后的机制。
更新日期:2021-01-20
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