Prolongation of life expectancy increases the likelihood of death caused by chronic illness and the need for medical and psychosocial support within the palliative care setting. Professionals working in the palliative care field need adequate education to work with dying patients in order to achieve greater expertise, but also to prevent professional burnout. The aim of this study was to examine the contribution of personal (i.e. communication skills, resistance, religiosity) and factors related to the work environment (i.e. social support) in explaining burnout (i.e. emotional exhaustion and disengagement) among palliative care professionals. The study was conducted on a sample of 123 professionals working in the palliative care setting (nurses, physicians, psychologists, theologians, social workers, physiotherapists, etc.). The results indicate that personal risk/protection factors, compared to work environment factors, were more closely related to burnout, especially when emotional exhaustion was considered. On the other hand, both personal and environmental factors had a significant role in the prediction of disengagement from work. The most significant predictor of both aspects of burnout was the communication skill of reporting bad news.

中文翻译：

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姑息治疗专业人员的职业倦怠

预期寿命的延长增加了由慢性疾病导致的死亡的可能性以及在姑息治疗环境中需要医疗和社会心理支持的可能性。在姑息治疗领域工作的专业人员需要接受足够的教育，以便与垂死的患者一起工作，以获取更多的专业知识，同时还可以防止职业倦怠。这项研究的目的是研究个人（即沟通技巧，抵抗力，宗教信仰）和与工作环境（即社会支持）相关的因素在缓解姑息治疗专业人员中的倦怠（即情绪疲惫和脱离接触）方面的贡献。这项研究是针对123名在姑息治疗领域工作的专业人员（护士，医生，心理学家，神学家，社会工作者，物理治疗师等）进行的。结果表明，与工作环境因素相比，个人风险/保护因素与职业倦怠关系更为密切，尤其是在考虑到情绪疲惫时。另一方面，个人因素和环境因素在预测脱离工作中都起着重要作用。倦怠两个方面最重要的预测因素是报告坏消息的沟通技巧。